Sutton Bank Reviews: Everything You Should Know

If you need to read some Sutton Bank reviews before you make your decision, this is the post to go through.

Table of Contents

What Is Sutton Bank?

Sutton Bank is a well-regarded financial institution known for its robust services and customer-centric approach. One of its notable affiliations is with Cash App, a popular mobile payment service. Sutton Bank issues Cash App’s debit cards, enabling users to access their funds conveniently and securely. This partnership enhances the overall Cash App experience, providing users with reliable banking services and seamless transactions.

Is Sutton Bank a real bank?

Yes, Sutton Bank is a real bank. It is a community bank headquartered in Attica, Ohio, and it operates as a full-service financial institution offering a range of banking products and services.

Is Sutton Bank the Cash App bank?

Yes, Sutton Bank partners with Cash App to issue the Cash Card, which is a Visa debit card linked to users’ Cash App accounts. This partnership allows Cash App users to access their funds and make purchases using the Cash Card.

Does Sutton Bank have Zelle?

Yes, Sutton Bank is part of the Zelle network, allowing its customers to send and receive money quickly and securely with friends, family, and others who have accounts at participating banks or credit unions within the Zelle network.

Is Sutton Bank an online bank?

While Sutton Bank operates traditional branches, it also offers robust online banking services. Customers can manage their accounts, transfer funds, pay bills, and access other banking services through Sutton Bank’s online platform and mobile banking app.

Does Sutton Bank do wire transfers?

Yes, Sutton Bank offers wire transfer services. Customers can initiate both domestic and international wire transfers through Sutton Bank’s online banking platform or by visiting a branch. Fees and processing times may vary depending on the destination and currency.

How do I get my money from Sutton Bank?

You can access your money from Sutton Bank through several methods:

Withdraw cash from ATMs using your Sutton Bank debit card.
Make purchases using your debit card.
Transfer funds electronically via online banking or mobile app.
Initiate a wire transfer.
Visit a branch to withdraw funds in person.

How long does it take Sutton Bank to release funds?

The time it takes for Sutton Bank to release funds can vary depending on the type of transaction:

Direct deposits such as payroll or government benefits are typically available on the day Sutton Bank receives the deposit.
Wire transfers may take 1-2 business days for domestic transfers and 3-5 business days for international transfers, depending on the destination and currency.
Withdrawals made at ATMs or in person at a branch are generally available immediately.

What is the daily limit for Sutton Bank?

Sutton Bank’s daily limits for transactions such as ATM withdrawals, debit card purchases, and transfers vary based on account type and security settings. Customers can typically adjust these limits within their online banking account or by contacting customer service.

What bank is connected to Sutton Bank?

Sutton Bank operates independently as a community bank based in Attica, Ohio. It is not directly connected to any larger national bank, but it partners with various financial networks and services to offer a wide range of banking products and solutions to its customers.

What services does Sutton Bank offer?

Sutton Bank offers a range of banking services including personal and business banking, loans, mortgages, credit cards, and investment services.

Where is Sutton Bank headquartered?

Sutton Bank is headquartered in Attica, Ohio, USA.

Sutton Bank Reviews

Online, Sutton Bank garners varied reviews, necessitating careful consideration for potential customers. Positive feedback on depositaccounts.com highlights excellent customer service and accessibility to funds, ideal for small businesses and traditional banking needs. Conversely, WalletHub, TrustPilot and Yelp reveal negative reviews citing issues with prepaid cards and inadequate customer support, signaling potential service gaps. Moreover, the Better Business Bureau notes a complaint against Sutton State Bank, possibly a different entity. To make an informed choice, prospective clients should contact Sutton Bank directly and review its BBB profile for clarity on services and customer feedback.

How old is Sutton Bank?

Sutton Bank was established in 1878, making it over 145 years old.

Is Sutton Bank FDIC insured?

Yes, Sutton Bank is FDIC insured. Deposits are insured up to the maximum allowable limit per depositor for each account ownership category.

Who is Sutton Bank’s CEO?

The CEO of Sutton Bank is Anthony G. Springer.

Does Sutton Bank offer online banking?

Yes, Sutton Bank offers online banking services for both personal and business accounts.

What types of accounts does Sutton Bank provide?

Sutton Bank provides various types of accounts including checking accounts, savings accounts, money market accounts, and certificates of deposit (CDs).

Does Sutton Bank issue credit cards?

Yes, Sutton Bank issues credit cards, including co-branded cards with partners like Cash App.

Can I open a Sutton Bank account online?

Yes, you can open a Sutton Bank account online through their website or mobile app.

What is Sutton Bank’s routing number?

Sutton Bank’s routing number is 041215663.

Is Sutton Bank affiliated with Cash App?

Yes, Sutton Bank partners with Cash App to issue the Cash Card.

Does Sutton Bank have mobile banking?

Yes, Sutton Bank offers mobile banking services through their mobile app.

How many branches does Sutton Bank have?

Sutton Bank operates with a limited number of physical branches but offers extensive online and mobile banking services.

Does Sutton Bank offer business loans?

Yes, Sutton Bank provides business loans and financing solutions to businesses.

What are Sutton Bank’s customer service hours?

Sutton Bank’s customer service hours typically vary by location and can be found on their official website or by contacting customer support.

Does Sutton Bank provide mortgage services?

Yes, Sutton Bank offers mortgage services for purchasing or refinancing homes.

Can I use Sutton Bank internationally?

Yes, Sutton Bank services can be accessed internationally through online banking and debit card transactions.

Is Sutton Bank a member of the Federal Reserve?

Yes, Sutton Bank is a member of the Federal Reserve System.

Does Sutton Bank have ATMs?

Yes, Sutton Bank operates ATMs for cash withdrawals and other banking services.

What are Sutton Bank’s ATM fees?

Sutton Bank’s ATM fees may vary depending on the type of account and location of the ATM.

Does Sutton Bank offer personal loans?

Yes, Sutton Bank provides personal loans for various purposes.

How secure is Sutton Bank’s online banking?

Sutton Bank employs robust security measures for online banking, including encryption, multi-factor authentication, and regular security audits to protect customer data and transactions.

Does Sutton Bank offer student accounts?

Yes, Sutton Bank offers student accounts designed to meet the specific banking needs of students, typically with features like no monthly fees and convenient access to ATMs.

What is Sutton Bank’s SWIFT code?

Sutton Bank’s SWIFT code or BIC (Bank Identifier Code) is not publicly disclosed. Customers should contact Sutton Bank directly for this information.

Can I link Sutton Bank to PayPal?

Yes, Sutton Bank accounts can be linked to PayPal for online transactions and transfers.

Does Sutton Bank have a mobile app?

Yes, Sutton Bank offers a mobile banking app for convenient access to account information, transactions, and other banking services.

How to contact Sutton Bank customer service?

Customers can contact Sutton Bank’s customer service by phone, email, or by visiting a branch. Specific contact details are available on Sutton Bank’s official website.

What are Sutton Bank’s business hours?

Sutton Bank’s business hours vary by location. Customers can find specific branch hours on Sutton Bank’s official website or by contacting customer service.

Is Sutton Bank publicly traded?

No, Sutton Bank is privately held and not publicly traded.

Does Sutton Bank offer investment services?

Yes, Sutton Bank provides investment services including retirement planning, investment accounts, and advisory services.

How do I close a Sutton Bank account?

To close a Sutton Bank account, customers typically need to visit a branch or contact customer service. Specific procedures may vary.

Can I overdraft a Sutton Bank account?

Sutton Bank offers overdraft protection services, subject to terms and conditions. Fees may apply.

Does Sutton Bank charge monthly fees?

Sutton Bank may charge monthly fees for certain account types and services. Fees can vary based on account activity and balance requirements.

What is Sutton Bank’s interest rate?

Sutton Bank’s interest rates vary by account type and market conditions. Current rates can be found on their website or by contacting customer service.

Does Sutton Bank offer savings accounts?

Yes, Sutton Bank offers various types of savings accounts including traditional savings, money market accounts, and certificates of deposit (CDs).

Can I get a loan from Sutton Bank?

Yes, Sutton Bank provides loans for personal, business, and mortgage purposes. Loan options include personal loans, home equity loans, and commercial loans.

Does Sutton Bank have a rewards program?

Sutton Bank offers rewards programs for certain credit card products and banking services, providing benefits such as cashback or points for qualified purchases.

How to apply for Sutton Bank credit card?

Customers can apply for Sutton Bank credit cards online through their website or mobile app. Application processes typically require personal and financial information.

What is Sutton Bank’s credit card APR?

Sutton Bank’s credit card APR (Annual Percentage Rate) varies based on the card type, applicant’s creditworthiness, and prevailing market rates.

Does Sutton Bank support Apple Pay?

Yes, Sutton Bank supports Apple Pay for contactless payments using compatible Apple devices.

Can I transfer money internationally with Sutton Bank?

Yes, Sutton Bank facilitates international money transfers through its wire transfer services. Fees and processing times may vary.

What is Sutton Bank’s BIC code?

Sutton Bank’s BIC (Bank Identifier Code) or SWIFT code is not publicly disclosed. Customers should contact Sutton Bank directly for this information.

Does Sutton Bank offer insurance services?

Sutton Bank may offer insurance products through partnerships with insurance providers. Specific offerings can vary.

How do I set up direct deposit with Sutton Bank?

To set up direct deposit with Sutton Bank, provide your employer with Sutton Bank’s routing number (041215663) and your account number.

What are Sutton Bank’s deposit limits?

Deposit limits at Sutton Bank vary by account type and customer profile. Limits can be adjusted based on specific needs and account status.

How to open a Sutton Bank checking account?

Customers can open a Sutton Bank checking account online through their website or mobile app, or by visiting a branch and completing an application.

Can I access Sutton Bank services 24/7?

Yes, Sutton Bank offers 24/7 access to account information and certain banking services through online and mobile banking platforms.

Does Sutton Bank provide financial advising?

Sutton Bank may provide financial advisory services through partnerships or specialized departments within the bank. Services can include retirement planning and investment advice.

Is Sutton Bank’s debit card widely accepted?

Yes, Sutton Bank’s debit cards are widely accepted at merchants and ATMs worldwide wherever Visa or Mastercard are accepted.

What fees does Sutton Bank charge?

Sutton Bank charges various fees including ATM fees, overdraft fees, wire transfer fees, and other service-related fees. Fees can vary by account type and transaction.

Does Sutton Bank offer business checking accounts?

Yes, Sutton Bank offers business checking accounts tailored to the needs of businesses, including small businesses and commercial enterprises.

What are Sutton Bank’s current CD rates?

Sutton Bank’s CD rates vary depending on the term length and current market conditions. For the most accurate and up-to-date rates, customers should check Sutton Bank’s official website or contact customer service.

How can I apply for a Sutton Bank mortgage?

To apply for a Sutton Bank mortgage, you can start the process online through Sutton Bank’s website, visit a branch to speak with a mortgage specialist, or contact Sutton Bank’s mortgage department directly.

Does Sutton Bank provide remote deposit services?

Yes, Sutton Bank offers remote deposit services that allow customers to deposit checks electronically using a computer or mobile device through Sutton Bank’s online banking platform.

What are the requirements for opening a Sutton Bank account?

Requirements for opening a Sutton Bank account typically include providing personal information such as name, address, Social Security number, and a form of identification. Specific requirements may vary based on the type of account.

Can I apply for a Sutton Bank credit card online?

Yes, you can apply for a Sutton Bank credit card online through their official website or by visiting a branch if preferred.

Does Sutton Bank offer mobile check deposit?

Yes, Sutton Bank offers mobile check deposit through their mobile banking app, allowing customers to deposit checks using their smartphone camera.

What are Sutton Bank’s wire transfer fees?

Sutton Bank’s wire transfer fees vary depending on whether the transfer is domestic or international, the amount being transferred, and the destination. Customers should check with Sutton Bank for specific fee information.

Does Sutton Bank offer retirement accounts?

Yes, Sutton Bank offers retirement accounts such as Individual Retirement Accounts (IRAs) to help customers save for retirement with tax advantages.

How does Sutton Bank protect against fraud?

Sutton Bank employs various security measures to protect against fraud, including encryption, multi-factor authentication for online transactions, monitoring for suspicious activity, and customer education on recognizing phishing attempts.

Can I order checks through Sutton Bank?

Yes, customers can order checks through Sutton Bank either online via their website or by visiting a branch.

What are the benefits of banking with Sutton Bank?

Benefits of banking with Sutton Bank include personalized customer service, competitive interest rates on accounts and loans, robust online banking options, and a range of financial products to meet individual and business needs.

Does Sutton Bank offer business savings accounts?

Yes, Sutton Bank offers business savings accounts that allow businesses to earn interest on their savings while maintaining liquidity.

What are Sutton Bank’s ATM withdrawal limits?

ATM withdrawal limits at Sutton Bank may vary depending on the type of account and the ATM used. Customers can typically adjust their withdrawal limits within their account settings.

How can I change my address with Sutton Bank?

To change your address with Sutton Bank, you can typically update it online through their website, visit a branch in person, or contact customer service for assistance.

Does Sutton Bank offer free checking accounts?

Yes, Sutton Bank offers free checking accounts with no monthly maintenance fees for qualifying accounts.

Can I transfer money between Sutton Bank accounts?

Yes, customers can transfer money between their Sutton Bank accounts easily through online banking, mobile banking, or by visiting a branch.

What are Sutton Bank’s international wire transfer options?

Sutton Bank offers international wire transfer services for sending funds abroad. Fees and processing times vary depending on the destination and currency.

How can I update my contact information with Sutton Bank?

Customers can update their contact information with Sutton Bank by logging into their online banking account, visiting a branch, or contacting customer service.

Does Sutton Bank offer identity theft protection?

Sutton Bank provides identity theft protection services including monitoring for suspicious activity and offering resources to help customers respond to identity theft incidents.

What are Sutton Bank’s policies on overdraft protection?

Sutton Bank offers overdraft protection options that may include linking a savings account or a line of credit to cover overdrafts. Fees may apply.

Can I get a Sutton Bank debit card instantly?

Yes, Sutton Bank may offer instant issuance of debit cards at some branches, allowing customers to receive a new or replacement card immediately.

Does Sutton Bank offer prepaid cards?

Yes, Sutton Bank offers prepaid debit cards that can be used for purchases and withdrawals where Visa or Mastercard are accepted.

How do I dispute a transaction with Sutton Bank?

To dispute a transaction, customers can typically initiate the process by contacting Sutton Bank’s customer service, either by phone or through their online banking platform.

Does Sutton Bank offer online bill payment?

Yes, Sutton Bank provides online bill payment services through their online banking platform, allowing customers to schedule and pay bills electronically.

What are Sutton Bank’s requirements for personal loans?

Sutton Bank’s requirements for personal loans vary depending on factors such as credit history, income, and loan amount. Applicants typically need to provide documentation to support their application.

Can I set up automatic payments with Sutton Bank?

Yes, Sutton Bank offers automatic payment options for loans, mortgages, and other recurring payments. Customers can set up these payments through their online banking account.

How long does it take to receive a Sutton Bank debit card?

Typically, customers receive a Sutton Bank debit card within 7-10 business days after applying, though instant issuance options may be available at certain branches.

Does Sutton Bank offer currency exchange services?

Sutton Bank does not typically offer currency exchange services for physical currency. Customers may need to use other providers for currency exchange needs.

What are the benefits of Sutton Bank’s relationship with Cash App?

Sutton Bank’s partnership with Cash App allows customers to link their Sutton Bank account to Cash App for features such as direct deposits and the Cash Card, enhancing accessibility and convenience for users.

Conclusion

Sutton Bank’s reviews are mixed. Depositaccounts.com praises its customer service, while WalletHub notes issues with prepaid cards, TrustPilot and Yelp received more negative reviews. To decide, contact Sutton Bank directly and check its BBB profile for detailed customer feedback.